We’re in a brave, new post open source world

I’m glad to see Stack Overflow get some love. The amazing thing about open source is that users help each other in public. That’s huge. It democratizes support, which is essentially top-down in proprietary software systems, where not all users can see the same thing, since code is locked down.

Support forums are an important element in the success of open source.

We’re in a brave, new post open source world