A court official failed to click a box — and a witness paid with his life

The statewide software system default was to send criminal complaints and affidavits to all parties, including defendants and witnesses. The box was not unchecked by an official at the Arapahoe County District Court, and documents that described key details about Henderson’s cooperation were obtained by Terance Black.

Default settings are significant. Just because something can be changed doesn’t mean users will change it. This is a fundamental disconnect between users and too many software developers. It’s awful that a witness paid for that mistake, described by a spokesperson as “clerical,” with his life.

A court official failed to click a box — and a witness paid with his life | The Washington Post