A little less automation, a little more friction, please

“But perhaps we shouldn’t expect Big Tech to provide the solution, because for many companies efficiency is the business model. So we shouldn’t expect them to introduce more friction, as they will lose revenue.”

Reading about the techniques used by technology companies to keep us captive engaged, I’m reminded of casinos, where there are no windows or clocks to remind you it’s time to go home.

So as a reminder to myself, and anyone who needs to hear it, it’s time to go home!

A little less automation, a little more friction, please | The Correspondent