Jos Poortvliet (who you might remember from this interview) weighs in on why, as schools were forced to move to distance learning, they defaulted to proprietary tools. I don’t disagree with any of his reasons, but I would add two more:
- Procurement for public institutions is a nightmare, so it’s very hard to do business with new companies (especially on the fly).
- Institutions are willing to pay for software. They’re less willing to pay people to manage, customize, and fix software.
Obviously, when you pay smart people, they can make free and open source software do just about anything you need it to do. Unfortunately, that’s not the model in more and more places.